LATE CANCELLATION / NO SHOW
Classes not cancelled without a 24-hour cancellation window will result in a fee charged to the client. No shows where no cancellation has been made will also result in a fee charged to the client as well as your credit loss for that class. Unfortunately this directly effects our business, we understand plans can change etc but please do make sure to cancel within 24 hours to avoid loosing your credit.

SOCKS
For your safety all clients are required to wear grip socks whilst on the reformer, unfortunately if no grip socks are worn you will not be allowed to join the class. We do not accept bare feet in our reformer classes, we sell grip socks for £12 if you have forgot yours or need a pair. Mat classes you can wear regular socks or go bare foot but we also do recommend grip socks for better form and balance.

10 MINUTE RULE
For safety reasons, the studio will be locked 10 minutes after the class has commenced.

FIRST TIME
Anyone new to reformer will be required to be at the studio a minimum of 10 minutes before the class starts so the instructor can go over safety and operations of the Reformer Bed. Regardless of whether you are joining us for Mat or Reformer we also need you to sign liability waivers so require you to be here early so we can get you all set up and go through any injuries or medical conditions with you before the class begins.

INJURY & LIABILITY
Please note that all clients attend classes at their own risk. Poise Pilates will not be liable for any injuries sustained in the studio.